Terms and Conditions

1. Introduction

Welcome to 2COMS Consulting Pvt. Ltd. (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our ERP portals, web applications, and associated services (collectively, the “Services”).

By accessing, registering, or using our Services, you agree to these Terms and our Privacy Policy. If you do not agree, you must immediately stop using our Services.

2. Eligibility and User Responsibilities

• You must be at least 18 years old to use our Services.
• You agree to provide accurate and complete information during registration and maintain its accuracy.
• You are responsible for maintaining the confidentiality of your account credentials and for any activities conducted through your account.
• Unauthorized access, security breaches, or suspicious activity must be reported immediately to info@2coms.com.

3. Consent for Data Processing (DPDP Act, 2023)

By using our Services, you explicitly consent to the collection, processing, and storage of your personal data for:

• Recruitment Processes: Sharing your information with potential employers and hiring entities.
• Training and Development: Enrolling you in training programs, webinars, and skill enhancement activities.
• HR-Related Communications: Sending updates regarding job opportunities, interviews, and professional development.
• Compliance and Security: Verifying identities, preventing fraud, and ensuring compliance with Indian laws.

You retain the right to:

• Withdraw Consent: By contacting info@2coms.com. Withdrawal may impact service access.
• Access and Correction: Request access to or correction of your personal data.

We process personal data in accordance with the Digital Personal Data Protection Act, 2023 and applicable laws.

4. Employer-Client Confidentiality Agreement

• Non-Disclosure: Information shared between employers and candidates remains confidential.
• Limited Use: Data may only be used for recruitment or HR-related purposes.
• No Unauthorized Sharing: Information shall not be shared with third parties without written consent.
• Breach Consequences: Legal action, account suspension, and penalties may apply.

5. Acceptable Use Policy

• No unlawful activities.
• No false or misleading information.
• No IP infringement or unauthorized access.
• No malware or service disruption.
• No harassment, discrimination, or hate speech.

Violations may result in suspension, legal action, or criminal prosecution under Indian law.

6. Online Payments

• Use valid payment methods and accurate billing info.
• Third-party gateways apply their own terms and policies.
• We do not store payment data but retain transaction records.
• Refunds and Cancellations: Request via info@2coms.com.
• Issues: Report failures, unauthorized charges, or disputes to us immediately.

7. Data Transparency and Security

• Compliant with the DPDP Act, 2023.
• Data collected transparently for legitimate purposes.
• Reasonable security measures are applied.
• You have rights to access, correct, delete data, and opt out of communication.

8. Account Suspension and Termination

We may suspend or terminate accounts without notice if:

• These Terms are violated.
• False or misleading data is submitted.
• Unauthorized access or illegal activities occur.

Termination does not release obligations already incurred.

9. Limitation of Liability

To the extent permitted by Indian law:

• We are not liable for indirect or consequential damages.
• No guarantee of uninterrupted or error-free services.
• Use of our services is at your own risk.

10. Indemnification

You agree to indemnify and hold harmless 2COMS Consulting Pvt. Ltd., its employees, and affiliates from any claims or damages arising from:

• Your breach of these Terms.
• Misuse of the Services.
• Disputes caused by your actions.

11. Dispute Resolution & Governing Law

• These Terms are governed by Indian law.
• Jurisdiction: Courts in Kolkata, West Bengal.
• Disputes will first be resolved via negotiation, then arbitration under the Arbitration and Conciliation Act, 1996.

12. Changes to Terms

We may update these Terms at any time without prior notice. Continued use of our Services after changes means acceptance of updated Terms.

13. Contact Information

Address: 2COMS Consulting Pvt. Ltd., 8 Moulavi Mujibur Rahman Sarani, Kolkata – 700017

Email: info@2coms.com

Disclaimer

These Terms do not create a partnership, agency, or joint venture between the users and 2COMS Consulting Pvt. Ltd. If any provision is deemed unenforceable, the remaining provisions shall remain in effect.